Quality care is not complete without understanding patients' level of satisfaction, and just because you aren't hearing a lot of negative feedback doesn't mean patients are satisfied. A...
When we think of addiction, we often think of the individual and his or her struggle with it, often forgetting that families are affected just as much as...
In the days before the internet, most people turned to friends and family for recommendations on which companies to do business with. In the past few years, however...
The CaredFor app is packed with features our alumni, patients, and families love, but did you know that the team at CaredFor regularly posts quality content to help...
Unless you’ve been living in a cave with no wifi, you’re probably aware of the data-security issues that have been making the rounds lately in the news. You...
Thinking about what we’re grateful for doesn’t need to occur just once a year in late November. The practice of expressing gratitude, be it verbal or written, has incredible...
Providing tools for your patients to connect with you on whatever platforms they prefer is key to successful engagement. Many patients prefer to connect digitally to schedule appointments...
Think back to the last time you purchased some type of software for your treatment center. When you were talking to the vendor or your team, did you...
Few things are more painful than seeing someone you care for making him/herself seriously ill with chemical addiction—and insisting, “It’s not that bad, I can handle it, and...
2017 was a phenomenal year for CaredFor. We partnered with dozens of treatment centers and worked to support thousands of people in recovery.
Having a family member enter addiction treatment usually brings a great sense of relief—but relief mixed with anxiety about whether it’ll “work,” what state your loved one will...
Our team has been talking about gratitude around the office as we have been developing an exciting new set of features. There is overwhelming evidence that ties an...
That magical, exciting, celebration time of year is here…the holiday season! But for those in recovery and especially new in recovery this can be especially stressful. The holidays bring...
Most people think about a surge in online activity around Thanksgiving to be associated with Black Friday or Cyber Monday shoppers trying to get the best deals. CaredFor...
Moments of Change celebrated its 50th anniversary this year, bringing together a diverse group of treatment professionals from across the country. This was my first time attending Moments...
A few weeks ago I ran in the Heroes in Recovery 6K. If you haven’t participated in one of their events you’re missing out! It’s fun, well organized...
I’ve had the opportunity to speak to hundreds of treatment centers about their alumni programs and what they are doing to help alumni post treatment. New and existing...
How many online groups or communities are you a part of? Facebook reports that 850 million of its users use the Groups feature each month. Of the groups...
As a member of the marketing committee of TPAS, I had the pleasure of interviewing Paul Hamblin, CEO of The Bridge To Recovery, about how Alumni Engagement helps his...
As your patients complete treatment and move on to the next phase of their recovery journey, they will continue to need your help. Support and encouragement has been...
I’m sure you’ve been in conversations with your executive team about launching a new alumni initiative and the question about ROI inevitably comes up. Most of the time...
It happened so fast and passed without even an acknowledgement - CaredFor turned 1 in May. As we were sitting in the office this past week we were...
Over the past few years there has been a massive expansion of colleges and universities. You can’t miss the ads on radio and TV or the billboards that...
Every detox program emphasizes regular human support for maintaining long-term sobriety. But after you’ve been doing well for a while, it can be tempting to let your support...
The path to launch any new project is oftentimes rocky. Whether you’re rolling out a new CMS for your website or undergoing a marketing rebrand, you’re going to...
As part of the Alumni team you are constantly juggling priorities. It’s difficult to find the time necessary to provide support and resources for alumni, let alone work...
Adding new features can be a challenge for any company. With so many ideas, the tendency is to just start building, but without a strategy how do you...
Excitement, anticipation, and persistence are a few words that describe 2016 for the team at CaredFor. We launched CaredFor in June of 2016 and quickly got to work...
Treatment centers understand the importance of staying connected and engaged with alumni. Outreach efforts like emails, phone calls, social posts all serve to keep our treatment centers top...
Collecting data is a standard practice for most of the apps we use. That data is used to provide the user with insights, improve the product/service, or help...
Over the past several decades industries such as banks, hotels, airlines and others have been competing on service to attract and retain customers. In the past 5 years...
The US Surgeon General released a report last week titled Facing Addiction In America. The report, which was the first-ever such report on Alcohol, Drugs, and Health by...
Having a sober birthday is a huge accomplishment and being recognized for that milestone is equally important. Our sober birthday feature allows alumni to input a sober birthday...
Aftercare programs are a standard component of most treatment centers. These types of programs include monthly alumni meetings, regular phone calls, email updates, and Facebook groups. All of...
This is the third article in our series on how technology is changing the ways addiction recovery centers engage alumni, track compliance, and increase referrals. In the first...
This is the second article in our series on how technology is changing the ways addiction recovery centers engage alumni, track compliance, and increase referrals. In the first...
Every day we read about new apps or technologies that aim to improve our health, productivity, or careers. These advances in technology are seen everywhere, including ways to...
Addiction is a lonely disease. For those who have struggled with addiction or know someone who has, you understand that isolation is a barrier to recovery. Even after...