Healthcare Vendor Best Practices for Patient Data Security

Unless you’ve been living in a cave with no wifi, you’re probably aware of the data-security issues that have been making the rounds lately in the news. You also may have noticed numerous emails from online tools and services you use alerting you to change your passwords.

This begs the question: is the data we provide others ever really private and secure? This is especially important to understand when working in the healthcare sector, as HIPAA compliance is often, if not always, mandatory.

Keep your data from getting into the wrong hands
Keep your data from getting into the wrong hands

The following patient data-security guidelines can help you evaluate current and potential vendors to ensure they are following the rules when it comes to patient data security.

  • Data Ownership - One of the most important questions to consider is, “who owns the data?” If you’re licensing software, make sure your contract clearly defines who owns the data and how it can be used. In many cases, co-branded apps or products grant the vendor unrestricted use of your patients’ data.
  • Data Storage - Is your data isolated or is it combined with data from other providers? The safest approach is to have data siloed in a separate database. This ensures that your data won’t accidentally be seen or exposed in other apps.
  • Communication - Can the vendor email or contact your patients or clients outside of the app or product? Aside from forgotten passwords, new features, or technical support, make sure your vendor isn’t soliciting requests from your patients or clients.

We here at CaredFor take data-security seriously and ensure our clients’ patient data is kept private and secure - which means we never put our clients’ data, or their patients', at risk or sell it to third-parties. 

We encourage other businesses to source and use vendors who follow best practices so your private data can stay that way.