Admissions: How to better engage families James from BluNovus shares some very powerful ways to establish a deep relationship with families who are looking to get help for a loved one. With many years of experience, James walks through the importance of Innate listening and discusses other ways to better support and engaged families.
Everything you need to know about Alumni reviews In this episode we are joined by Dan Gemp, CEO of Dreamscape Marketing. Dan walks us through everything you need to know about online reviews including how to get alumni reviews, key elements for a online review strategy and dealing with negative reviews.
Alumni Engagement Spotlight: Ashley Addiction We are talking with Beau Malatesta the Alumni Manager at Ashley Addiction about how they have built one of the largest alumni networks in the country. Beau shares how Ashley Addiction measures success and how any size program can build a alumni program.
Patient attrition (losing interest and dropping out) is a serious problem for many addiction treatment centers. According to some studies, as many as 80 percent of people who seek treatment fail to stick it out. Attrition can happen at any stage of the treatment process: after the initial inquiry, during the first onsite interview, after check-in,…