The patient attrition rate for medically assisted treatment (MAT) providers within the first 90 days of treatment can be greater than 30%. Providing digital tools and access to 24-hour peer-support for patients can help to reduce patient attrition. Additional features such as the ability for patients to track their recovery progress and access relevant content also helps to increase engagement.
CaredFor has integrated with Ideal Option’s systems to ensure that every patient is invited to join the app automatically after their first appointment. In addition to the app, the CaredFor platform provides a text message component that helps to nurture patients without a smartphone or who prefer not to download an app. By creating multiple channels of connection, we are able to support more than 95% of all patients who have been invited.
Ideal Option is utilizing the CaredFor platform to engage with several thousand patients. Their patients are using the app to access a peer support community, track their recovery progress and to stay connected to IO between clinic visits. The emotional response of the peer-support community alone is proof that these types of tools are crucial to patient engagement and recovery success.
Having strong partners such as Ideal Option has given CaredFor the ability to quickly test new ways to support patients using MAT. Together, we’re working on new initiatives to drive more engagement and further connect the app to the IO patient experience.