We’ve seen a correlation between the growth of our Gateway connect app and admissions and attendance at our Gateway programs. So not only are we receiving positive feedback from our clients and alumni but we are also seeing an increase in admissions in our programs across the state of Illinois which we believe can be…
CaredFor has worked with us to customize the app and certain features in order for us to precisely tailor our services to what our clients need. And that’s been huge.
Gateway has 15 different locations across the state of Illinois that operate independently, CaredFor has bridged some of those gaps where now all those sites are connected and all on the same page.
Feedback is hard to come by in this industry, especially after a client leaves treatment. So this tool is incredible in that not only can we gather feedback but we can create our own surveys and assessments to gather that feedback.
Gateway, as a whole, has really benefited in the form of getting client feedback so that we can use that information to improve the client experience; and that’s what this is all about.
CaredFor has allowed us to integrate our record system with the app so that we can push out surveys and assessments to our alumni long after they graduate.
We know that recovery doesn’t end after a client graduates from treatment. It’s a long term, perhaps lifetime process. CaredFor is an amazing resource for clients to have forever if they want.
This app provides a digital recovery community that can be accessed anytime and anywhere. So if a client is feeling triggered outside of a group they can reach out to people in this community. They can access content that can help with a wide variety of concerns including anxiety, triggers, sadness, stress. So it’s really…
CaredFor has given clients the ability to reach out directly to staff. If they are struggling or if they need to reengage in services CaredFor has established that platform for that communication, which has been valuable for numerous clients in our organization.
Michael Arnold, Director of Alumni & Recovery Support Services from The Harmony Foundation, Inc. shares how CaredFor has impacted their patients and program.